When caring matters most, give us a call. Our experienced staff is available to answer any questions you may have. We will work closely with you to create a plan of care that will ensure that you and your loved ones are as comfortable as possible - physically, emotionally and spiritually. Most importantly, we’ll be with you every step of the way, providing a peaceful pathway for the journey. For more information, please call us.
Who owns the hospice is a very important question, because it gets to the very core of the reason the company exists. If a company is listed on the stock exchange, then the stockholders are the owners. Do you think they invested in the company because they wanted to own the stock of a company that takes good care of people? Do you think Charles Schwab advises their clients to invest in HCR Manor Care (the owner of the national chain Heartland Hospice) because they treat people right? No, investors buy stock because the company makes money. If the owners of the company are focused on profit, then those that run the company must make money or else. Do you think the CEO of Heartland Hospice or, the largest hospice in the nation, VITAS (owned by Chemed who also owns Roto-Rooter) is more likely to lose his job because of poor patient care or poor earnings? In that situation, patient care can not be the number one priority. Your priority is your loved one; if that isn't their priority, then there could be problems. Avoid the problem by finding out who the owner is and what is their background.A follow-up question would be to find out what else the company owns. A hospice that does anything other than hospice is a warning sign that you may not be working with the best. Many hospices are diversifying and branching out to solidify their bottom line just in case the government makes changes to the Medicare Hospice Benefit that negatively effect hospices financially. Our advice is to find out what they did first. If they do home health and hospice, odds are they did home health before they did hospice. This means that hospice isn't their core business or mission, they branched out to hospice for the same reasons hospices are branching out to other health care businesses today. The problem in this type of situation is that these companies generally will view hospice as the equivalent of home health and treat hospice the same way. You want a hospice that exists to do hospice. It is crucial that your hospice see hospice care as something sacred.